JOB SUMMARY:

Performs patient care and/or other clinical duties within the scope of medical assistant training. Assists with clerical duties and tracking as assigned by the Unit Coordinator.

ESSENTIAL JOB DUTIES:

1. Has completed and demonstrates competency and the required abilities on the Competency Summary Sheet and Unit Orientation Checklist.
2. Prepares patients and assists the providers with examinations, working within the parameters of his/her preparation.
3. Works and assists with patients according to approved HSI protocol.
4. Is able to do all special medical procedures related to the unit, as indicated on the competency sheet. (Injections may be given under select circumstances, training, and certification.)
5. Provides complete provider assistance, specialized treatments and patient referrals as assigned.
6. Documents patient visits in the Electronic Health Record (EHR)/computer.
7. Maintains confidentiality, and accurate documentation and reporting, including assigned logs and tracking.
8. Provides patient education and assists other support personnel in patient education.
9. Ensures an appropriate environment for the administration of healthcare by keeping exam areas and all equipment, in a clean, safe, and orderly fashion. 
10. Daily stocks and cleans assigned patient treatment rooms, nurses' station, and other assigned areas.
11. Participates in team meetings, sharing ideas among team members.
12. Identifies and utilizes appropriate channels of communication.
13. Assists in the orientation of new personnel and students, as requested.
14. Ability to work extended hours (i.e., evenings and Saturdays) and rotates to other clinical sites as assigned by the Chief Clinical Officer (CCO), Assistant Director of Nursing (ADON) and/or Unit Coordinator.
15. Supports and enforces infection-control policies and procedures, with special attention to handwashing.
16. Performs other related duties as assigned.

SECONDARY JOB DUTIES

1. Conveys accurate and unbiased translation of information to patients and/or their caregiver(s) who need assistance. This translation may include direct conversations or assistance with written   documents.
2. Facilitates communication between the patient and the medical staff.
3. Keeps all information strictly confidential, based on current HIPAA regulations.
4. Assist as needed with the registration and the processing of patients.
5. Schedule appointments in EHR, print appointment schedule for clinical staff and call patients in advance for appointment notification
6. Work collaboratively with the staff in scheduling these patient's appointments.

EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

1. Completion of a medical assistant program with certification in giving injections.
2. BCLS/CPR certification.
3. One (1) year previous work experience in clinical setting preferred.
4. Prefer some previous experience in the health care environment.

KNOWLEDGE, SKILLS, AND ABILITIES NEEDED:

1. Demonstrated clinical competence.
2. Assumes responsibility for continued education and job-related requirements.
3. Professional conduct and dependable with timely attendance.
4. Ability to work cooperatively and communicate effectively.

OSHA RATING:  HIGH RISK

PHYSICAL REQUIREMENTS:

Ability to sit, stand, walk, lift, stoop, bend, speak, and listen, for limited to extended periods of time.